SERVICE

We are a Polish manufacturer
of state-of-the-art fire doors

Małkowski – Martech S.A. provides comprehensive warranty and post-warranty servicing of all Marc type fire doors.

Our services include:

  • Correct product maintenance;
  • Repair and replacement of all parts and components worn by operation;
  • Technical support and proactive safety and product assurance throughout the operating life;
  • Constant communication with the customers who have purchased our products.

Contact us

SERWIS@MALKOWSKI.PL

If you want to place a service call for a failure or defect of our product or order a service inspection, use the contact form below.

We provide essential, complete,
and custom service packages
to meet the expectations
and needs of our customers.

1

FULL SERVICE

Provided in the warranty and post-warranty periods under fixed service contracts; the service covers all tasks required to maintain the performance of the product.

2

ESSENTIAL SERVICE

Provided in the warranty and post-warranty periods per specific service calls.

3

CUSTOM SERVICE

Delivered according to individual specifications of the customer.

SUBMISSION FORM

If you are interested, we will present detailed service terms and conditions in an offer developed specifically from your submission to the Małkowski-Martech S.A. Service:

The technical services are provided by qualified and professionally experienced service technicians of MAŁKOWSKI-MARTECH S.A. or its contractors who are authorised for servicing Marc type fire doors; our service technicians hold their Site Authorised Service Certificate. Note that periodic service inspection of the fire doors should be performed according to the Marc fire door Instructions for Use, Operation and Maintenance and at least every 6 months.

CAUTION!

Note that periodic service inspection of the fire doors should be performed according to the Marc fire door Operation & Maintenance Manuals and at least every 6 months.

Requirements:

  • Polish Regulation of the Minister of the Interior and Administration dated 7 June 2010 and concerning the Fire Protection of Buildings, Structures, and Land, abstract from §3.2: “Fire protection equipment (...) shall be technically inspected and maintained in compliance with the procedures and methods established in the Polish Standards [PN] concerning fire protection equipment and fire extinguishers, the equipment’s operating and maintenance manuals, and the user manuals issued by the respective equipment manufacturers.” §3.3”Technical inspections and maintenance shall be carried out at the frequency established by the respective manufacturer and at least once a year.”
  • ITB (BRI) Technical Approvals;
  • Operation & Maintenance Manuals.
  • Instructions for use, operation and maintenance

Service request

Thank you for submitting your service request.

Our representative will contact you at the selected time.

Need help?

I’m interested in your technical service

If you are interested, we will present detailed service terms and conditions in an offer developed specifically from your submission to Małkowski-Martech S.A.

SERWIS@MALKOWSKI.PL MOBILE: +48 61 / 222 75 20